Frequently Asked Questions
Everything you need to know about your Club L London experience.
How long does international shipping take?
We offer various shipping methods including Standard and Express. Delivery typically takes 3-7 business days for international orders, depending on the destination and customs processing.
What is your return policy?
You can return any unworn items with original tags attached within 14 days of receipt. Please ensure the hygiene seal remains intact on swimwear and intimate apparel.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your measurements against our chart, as our signature bodycon fabrics are designed for a close fit.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna and Afterpay/Clearpay for eligible regions.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are customs duties included in the price?
For many regions, we offer a 'Duties Paid' shipping service. If your region is not covered, you may be responsible for local import taxes and duties upon the arrival of your package.